iQUOS by Philp Morris
I bought this smoking tool kit one month ago. The first day, the small heating blade was broken. Two weeks ago, My lower lip was burnt by over heating of the white holder.
I informed to Philip Morris, but nothing happend. They did not appolozised. I think they just wanted not to accept the incident as their fault or the wrong product.
It made me upset and felt bullshit. :-p